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NEED-TO-KNOWS ONLY
HOW CAN IREQUEST A REFUND FOR MY PRODUCT?
To initiate a refund, please contact our Customer Support team with your order details. Refunds can be issued either in
the form of a gift card or directly to your bank account. For bank refunds, please share your bank details with us. In the case of COD orders, these details must be provided via email. Please note that external charges—including logistics fees, payment gateway charges, and packaging costs—are the responsibility of the customer and will be deducted from the refund amount.
BEFORE PURCHASING, PLEASE ENSURE THAT YOU REVIEWTHE PRODUCT’S SIZE CHART CAREFULLY?
AS WE HAVE LIMITED STOCK, WE STRONGLY RECOMMEND VERIFYING YOUR SIZE TO HELP AVOID ANY EXTERNAL CHARGES THAT MAY APPLY IN THE CASE OF EXCHANGES OR RETURNS.
WHAT ISRETURN POLICY?
OUR PRIORITY IS YOUR COMPLETE SATISFACTION. IF FOR ANY REASON YOU ARE NOT FULLY PLEASED WITH YOUR PURCHASE, PLEASE CONTACT US. WE ARE COMMITTED TO WORKING WITH YOU TO RESOLVE ANY CONCERNS AND ENSURE YOUR EXPERIENCE MEETS OUR STANDARDS.
WHAT AREFINAL SALE ITEMS?
ITEM PURCHASED ON SALE WILL NOT BE EXCHANGED OR REFUND
WHAT IS MYORDER DELIVERY TIMELINE?
WE STRIVE TO PROCESS AND SHIP YOUR ORDER AS QUICKLY AS POSSIBLE. ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH TRACKING DETAILS. PLEASE NOTE THAT DELIVERY TIMES MAY VARY BASED ON YOUR LOCATION AND SELECTED SHIPPING METHOD.